General: To place an order, lock in a specific price and receive a completion deadline, you must pay 50% of the quoted price of the exhibit.  When the exhibit is delivered the remaining 50% must be rendered. We are a small business and because we want to keep our  prices low, we do not have an existing budget that allows us to wait for a prolonged period of time for the final  payment on exhibits. For orders outside of the USA, the payment terms will be negotiated.
 
Shipping & Crating: All shipping & crating charges will be billed directly to the purchaser from our local shipping company.  Be assured that the local company we use has the lowest rates in our area. Purchaser is responsible for all charges related to national and international shipping & crating. Upon request we can provide you with estimated shipping and crating costs.
 
Guarantee: Two year guarantee applies to the custom mechanical & custom electronics parts in each of our designs.  The guarantee is our way of pledging our commitment to stand by our design quality.  If you have any trouble with a part that we designed, simply return the part and we will create a replacement and return it to you at no extra cost. For other components the individual manufacturers guarantee applies. I.E.  some gearboxes have a one year warranty from the manufacturer. In such a case you may contact the manufacturer or feel free to call us and we would be glad to assist you.  Our guarantee is limited by the following conditions; We will not accept charges for whole exhibits being sent to us as sending hundreds of pounds of equipment for the replacement of one part is impractical. Our offer does not include labor to remove any part or perform maintenance and  regular repairs "on site"  as your location could be states away from us and such travel expense could increase our cost and reduce our ability to offer you low cost quality
exhibits in the future.
 
Disclaimer: We are confident of the safety and quality of our exhibits. We are sure after using them you will be impressed by the sturdy construction, safe rounded or beveled edges of the exhibit cases and our attention to details. As we can not control the methods of exhibition or maintenance and repairs after the exhibit leaves our shop,  we must convey a standard disclaimer: We accept no consequential or inconsequential liability resulting  from the use, lack of use, exhibition, improper repair or maintenance or misuse of our exhibits as we can not control the display methodology.
 
Sales Statement: We are not a mass production business venture: We are creative people in business for the purpose of reaching our institute &  research goals while helping others who are pursuing similar ideals. When you order from us the order is filled in old world tradition. Many hours of hard tedious work go into an intense effort to give you exactly what you want.   As a result  we do not offer a return policy.  Be assured however that we have the utmost respect for our customers and are looking forward to working on  other projects with you!
 
Price Statement: As with any business, our prices can change occasionally. When you make an order we will supply you with a proposed invoice locking the price for our specific offer to your organization as long as you respond with a 50% down payment within 30 days.
 
Time Duration: On request we will provide a time schedule for the creation of the exhibit or exhibits in question. Let us know what deadlines are involved so we can devise a plan to work with you to the best of our potential.